The Pilates Klinik - London

T

Had two sessions with Alisha, and she was absolutely amazing! She made the classes so engaging by asking for feedback during the session and tailoring the exercises to what we wanted to work on next. Her energy and teaching style made it such an enjoyable experience.

We were so impressed that we decided to go for a package deal, and Joy was fantastic in assisting us. She responded quickly and made the whole booking process so easy and smooth. The professionalism and care from both Alisha and Joy have been outstanding so far.

Highly recommend this to anyone looking for fun, well-organised, and personalised classes!

Laura Elisa Olivella Rodriguez

Worst instructor ever( Alice) The instructor's behavior was appalling; during our Pilates class, she displayed extreme rudeness. Despite us indicating previous Pilates experience, she treated us as if we were novices, asserting that only experts should attend the class labeled as "mix ability." Throughout the session, she continuously singled us out, claiming we couldn't even execute basic moves. The breaking point came when she aggressively corrected my sister and berated her. When I requested clearer instructions, she responded with anger, insisting we should simply listen without clarification. Expressing my dissatisfaction triggered more shouting, leading her to ask us to leave, accusing us of having a "fake ClassPass." This distressing encounter left us in tears, turning what was supposed to be a well-being activity into a negative and abusive experience. It's disheartening to feel bullied, mistreated, and filled with negativity after seeking a positive energy boost before Christmas, especially in a Pilates class.

Silvana Bravo

The worst instructor ever! (Alice B)

I joined a beginner reformer lesson with my 56 year old mum on Tuesday 16/05 and we had a terrible experience with Alice, one of the instructors. When we first walked in the instructor Alice asked us if we had done pilates before and we said no, she sighed and then said ‘then you should’ve booked a beginner class’ which we did? Throughout the session she didn't allow us to look at other members of the class for guidance and demanded that she was there and had paid loads of money for her title and knew what she was doing so we should’ve been looking at her at all times. She didn't allow me to help my 56 year old mother who is currently trying to get into shape and Alice asked my 56 year old mum if she should get her an espresso just because she was a bit slower than the rest of the class, it truly broke my heart as my mum was trying her best. She has no patience. We felt she was discriminating towards us and she had favoritism with some of the members of the class.

Although this was a beginner session she didn't take into account that we had never done pilates before and did not support us on this. She was very sarcastic and asked us questions such as ‘do you speak English’ when we didn't understand what she meant which we found very rude but we just weren't familiar with pilates keywords before. She got angry when we were a bit slower than the rest of the class and we were very discouraged as it was our first time with pilates. It's normal to feel a bit lost. I was very confused by her attitude. She was so unprofessional. I wanted to leave within the first 15 minutes but stayed as I had paid for my session- but really I should’ve left.

I have other friends who have visited the studio and have had lovely experiences so I will not be judging the whole team based on this experience, however, this instructor should be penalized and removed from providing pilates service as she is truly unprofessional and rude.

Charlene G

Good first 1-1 session with Chloe … she’s friendly, and she’s very patient and encouraging I’m looking forward to my next session.

Eurika Koiraitė

Absolutely awful - the studio is tiny, dirty and using old equipment.
Instructor Alice B is the worst of the worst. I felt traumatised after this class.
Booked this class via class pass, arrived 20minutes earlier to get ready, nobody was there to let me in ( which is not listed on class pass). When Alice arrived she ignored me completely, shut the door in front of my face and proceeded walking upstairs to the ‘studio’. I went up she was sitting on her phone, ignoring me and then telling it’s not her job to update information on class pass. She made me feel not welcomed at all since it was my second pilates reformer class in general. Kept picking on me and calling me a beginner also pointing that some exercises can only be performed by pro level people. Made me feel like I don’t belong there. Didn’t show me any intro on the equipment. It was just awful I nearly left the studio in tears. Please avoid, you can definitely find better pilates classes around London. Im aware that the class is advertised as ‘mixed ability reformer’ but it doesn’t give anyone right to be belittling or being rude to a new person in your studio. Please please avoid.

Lesley Baylis

I started the pilates reformer classes primarily with Joy 18 months ago. I have never enjoyed these classes as much as I do at Klinik. All the instructors are brilliant. They make the classes so much fun that you forget how hard you are working. The classes are affordable too. There are 6 reformers in a class so the instructors are able to make sure you are doing the exercises correctly and at a good pace. My health has always been good but I feel even better and stronger as a consequence of going to these classes.

Stella L.

I had some private training sessions with Abby as I was a complete newbie. I got to know how the reformer bed work and the basis of Pilates. I can't recommend it enough. Abby is very friendly and professional. I enjoyed every session with her. Please do keep her at the studio.

However, the studio itself is a bit run-down and tired-looking. The beds and equipment need upgrading if there's the budget to do so. A regular and thorough clean of the beds by professionals is also appreciated instead of relying on the instructors to do it between classes, in which they only have a few spare minutes. I do like the intimacy of the classes though.

Annie B

I attended my first ever reformer class at The Klinik 18 months ago with Joy and never looked back! All the teachers are highly qualified and provide you with a great work out.

The classes have improved my posture, flexibility and strength. Its also helpful that the classes have a lot of regulars who are super friendly and supportive. It’s rare to find such a community in a reformer pilates studio located in the heart of London.